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Sabro x Karla

Fetching Revenue with Post-Purchase

Premium Dog Beds and Accessories Designed for Happy, Healthy Pets

Sabro is a German pet brand focused on creating high-quality, thoughtfully designed products for animal welfare. The brand emphasizes premium dog beds and accessories that prioritize pets' happiness and make life easier for pet owners.

With a commitment to quality and innovation, Sabro has built a reputation for delivering products that combine functionality with thoughtful design. The brand's mission centers on creating the most exciting products for customers' furry friends, ensuring both pets and their owners benefit from every purchase.

Every Bark Counts: Driving Upsells Through an Engaging Post-Purchase Journey

Sabro partnered with Karla to transform their post-purchase experience into an interactive, branded journey that drives measurable revenue. By extending the excitement of their products across every step of the customer journey, Sabro created opportunities to promote accessories and complementary products.

The solution transformed delivery updates into engaging experiences that kept customers connected and interested. Through personalized recommendations and strategic upselling, Sabro achieved impressive results: within three months, the brand generated €41k+ in upsell revenue and achieved a 36x ROI, proving that thoughtful post-purchase engagement can drive both customer satisfaction and significant revenue growth.

"At SABRO, we're committed to creating the most exciting products for our customers' furry friends. Working with Karla has helped us extend that excitement across every step of the customer journey — so much so that our customers keep asking for more SABRO with every purchase."
— Erik Wiese, Managing Director SABRO
36x
ROI
Return on investment achieved through post-purchase automation
€41k
Upsell Revenue
Additional revenue generated through engaging post-purchase journey
3
Months
Timeframe to achieve significant results