TEVEO x Karla
Organic collaboration turning into revenue engine
E-Commerce Activewear brand built on Style, Community & Performance
TEVEO is a fast-growing direct-to-consumer (DTC) activewear brand delivering high-quality, performance-driven apparel for every body. Founded in 2019 with a mission to help individuals feel seen, confident, and empowered, TEVEO combines trend-forward design with functionality to create a premium fitness and lifestyle experience. The brand emphasizes customer-centricity, building strong community connections and partnerships while scaling its e-commerce operations efficiently.
Known for innovation, reliability, and thoughtfully crafted collections, TEVEO exemplifies how a modern DTC activewear brand can drive growth, engagement, and loyalty at scale.
From Growth to Scale: Powering Customer Experience at TEVEO
As TEVEO scaled its e-commerce business, it partnered with Gokarla to deliver a great customer experience without slowing growth. The relationship went beyond a typical vendor setup, with Gokarla operating as a strategic partner: roadmap sharing, input on product direction, and building alongside TEVEO's team.
Backed by strong technical execution and fast, reliable support, the partnership drove clear business outcomes: a 4.41% CTR, €354K in upsell revenue, 2.7K automated customer resolutions, and a 145x ROI. The result was a scalable e-commerce operation that combined efficiency, collaboration, and customer impact.
"From day one, Karla has felt like an extension of our team. They combine strong technical execution with outstanding communication and support, and they actively involve us in shaping the roadmap. That level of collaboration makes a real difference for us."