Consumers who had a negative experience with deliveries are 67% less likely to buy again.
Source: E-Commerce-Lieferkompass 2021-2022
Give your customers peace of mind.
Pro-actively inform customers about their delivery status and give them full overview of their deliveries.
Boost retention & drive upselling.
Provide a branded experience to your customers that drives engagement and increases upselling, retention and brand affinity.
Free up your customer service.
Transparency and pro-active communication can reduce WISMO (= “Where is my order?”) calls by up to 80%.
Interested? Let's talk!
Find out how Karla can help you level up your customers’ post-purchase experience.Launch happy deliveries